Dream Bigger / feelwildlyalive.com ("FWA")

Effective date: July 18, 2026

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We want every purchase on feelwildlyalive.com to feel valuable and worth your investment. Please review this policy carefully before making a purchase.

Digital Content: General Policy

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All purchases of digital content on feelwildlyalive.com, including educational videos, downloadable PDF guides, and bundled offerings, are final sale and nonrefundable once the content has been accessed or the delivery link has been opened.

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This is standard practice for digital content and consistent with Segpay merchant guidelines for digital goods. Because digital content cannot be returned, we are unable to offer refunds after delivery has occurred.

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Please review all product descriptions carefully before purchasing. If you have questions about a specific offering before buying, contact us before completing your purchase.

When We Will Issue a Refund

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Although our general policy is that digital-content purchases are nonrefundable, we will issue a full refund in the following circumstances:

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• Content not delivered: You did not receive your access link within 24 hours of purchase and we are unable to resolve the issue.

• Technical failure: The content is inaccessible because of a technical issue on our end and we are unable to provide a working replacement link within 48 hours.

• Duplicate charge: You were charged more than once for the same purchase.

• Wrong product delivered: You received access to content materially different from what was described on the product page.

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Refund requests must be submitted within seven days of purchase. Requests submitted after that period are not eligible for a refund.

ACCESS TO YOUR CONTENT

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Once delivered, your digital content link is yours to keep and access at any time. We do not currently limit how many times you may view or download your purchased content.

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Can't Find Your Delivery Email?

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If you're having trouble locating your access link, check your spam folder first. If you still can't find it, email us within seven days of purchase and we will resend it at no charge.

billing support

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You can look up a transaction, manage your purchase, or cancel directly through Segpay's secure Billing Support portal at cs.segpay.com, available at any time.

 

Before Contacting Your Bank

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If you have a billing question or don't recognize a charge, please contact us first at support@feelwildlyalive.com, or use the Billing Support portal above — most issues can be resolved quickly and directly. 

 

Chargebacks and Disputes

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We take billing disputes seriously and ask that you contact us directly before initiating a chargeback with your bank or credit card company. Most issues can be resolved quickly and directly.

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If you do not recognize a charge on your statement, note that charges from this site will appear under a discreet billing descriptor arranged through Segpay. Contact us using the email address below with your order details and we will help identify the charge.

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Initiating a chargeback for content that was accessed and delivered as described may constitute fraud. We maintain detailed access logs and delivery records. Fraudulent chargebacks may be disputed and could result in account termination or referral to collections.

How to Request a Refund

To request a refund, email support@feelwildlyalive.com within the applicable time frame and include the following information:

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• Your full name and the email address used at checkout.

• Date of purchase.

• Name of the product or service purchased.

• Reason for your refund request.

• Order or transaction ID, if available, from your Segpay confirmation email.

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We aim to respond to all refund requests within three business days. Approved refunds are processed to your original payment method and may take five to 10 business days to appear, depending on your bank.

Changes to This Policy

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We may update this refund policy periodically. Material changes will be reflected in the effective date at the top of this page.

Your continued use of this site and purchase of offerings constitutes acceptance of the current policy.

Need Help?

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We are committed to resolving issues quickly and professionally. Please contact us before initiating a dispute.

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Dream Bigger
feelwildlyalive.com
Denver, Colorado

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Support: support@feelwildlyalive.com
Privacy: privacy@feelwildlyalive.com

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Response time: Within three business days
Refund processing: Five to 10 business days